(5.0 / 5)1940+ Ratings

South Moon Under Reviews

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Overall Rating

5.0
18 Reviews
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About South Moon Under

South Moon Under is a fashion retailer that offers a curated assortment of elevated wardrobe staples and on-trend fashion essentials. Their product range includes items from beloved brands and emerging designers, hand-selected for the effortlessly cool woman and man at every stage of life. They offer a variety of clothing items including denim, swimwear, dresses, sweaters, tops, jackets, skirts, jewelry, handbags, and accessories. They aim to provide a personalized shopping experience, whether you're visiting one of their locations or browsing through their online boutique. They ship all over the continental United States. Their customer service can be reached by email at service@southmoonunder.com, and operates from Monday to Friday, 8:30 AM EST to 4:30 PM EST.

South Moon Under Pros & Cons

Pros of South Moon Under

  • Curated Selection: Offers a variety of trendy fashion items from established and emerging brands, appealing to diverse customer preferences.
  • Customer Service: Positive feedback highlights responsive and helpful customer service, with staff often going the extra mile to resolve issues.
  • Frequent New Arrivals: Regularly updates inventory with new styles, keeping the selection fresh and appealing.

Cons of South Moon Under

  • Pricing: Many customers find the prices to be high, which may deter budget-conscious shoppers.
  • Final Sale Policy: Items marked as final sale are not eligible for returns or exchanges, leading to dissatisfaction among some buyers.
  • Inconsistent Store Experiences: Reports of rude or unwelcoming staff in physical locations can negatively impact the shopping experience for some customers.

South Moon Under Coupon & Discount Codes

Extra 25% Off Men’s Sale Items

Verified 1 day ago660 Uses
25% OFF

15% off Free People.

Verified 3 days ago400 Uses
15% OFF

Extra 25% Off Sale Shorts

Verified 7 days ago521 Uses
25% OFF

South Moon Under Customer Reviews (18)

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Kris Holmes
Kris Holmes
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Great Sales and Discounts

SMU has the best sales! I always find whatever tops, swimwear and jeans I need for the season on sale. The prices can't be beat.

Jun 3, 2023
Christie Beijersbergen
Christie Beijersbergen
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Stylish Selection for Every Occasion

Their collection of clothing, swimwear, jewelry and accessories have all the makin's of a perfect closet. Everything from casual daywear to elegant party ensembles are done with an artistic flair. Definitely my go-to for all things fashion.

Jun 3, 2023
Javier Schrom
Javier Schrom
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Super Soft, Light and Airy

The clothes are made of the silkiest, softest, and breeziest materials. I often pick up items just to feel how lightweight and nice the fabrics are.

Jun 2, 2023
Károly Berki
Károly Berki
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Clothes That Fit Like A Hug

The fit of every item I've tried on has been nothing short of perfection. It's like they were designed just for me! Leggings, tops, rompers - all hug my figure in most flattering ways without squeezing in wrong spots.

Jun 1, 2023
Ann Foster
Ann Foster
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Great Place for Jeans and Denim

The premium denim selection in classic fit and on-trend silhouettes is inspiring - these are the best jeans I've owned in years.

May 31, 2023
Bellamy Laboissonnière
Bellamy Laboissonnière
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Their swimsuits and coverups turn any girl into an instant style maven

The designs channel a laidback coastal feel with just the right amount of edge to still make ya feel empowered and fierce. Here for it!

May 31, 2023
Sara Richter
Sara Richter
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Adore the Effortless Aesthetic

Everything they sell fits an effortless, timeless vibe. Their products help you feel put together without trying too hard. The aesthetic is total goals.

May 29, 2023
John Mahoney
John Mahoney
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Effortless Online Shopping

Browsing, filtering options, checking out - the website makes online shopping a totally smooth experience.

May 29, 2023
John Watts
John Watts
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Effortless Trans-seasonal Looks

They nail the balance of clothes that work for many months. Linen dresses, cozy knits and versatile separates I can mashup in tons of ways no matter what weather throws my way. Major props for making gettin' dressed easy breezy all year round.

May 28, 2023
Gulsum Kuijs
Gulsum Kuijs
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Top Notch Quality At This Price

Am constantly surprised how high end this store feels for items well under 100 smackers. Fabrics and details put department store brands to shame. One of the few places I trust for well made and on-trend styles on budget.

May 28, 2023

South Moon Under Customer’s Q&A

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South Moon Under Features and Benefits

Southmoonunder.com is an online shopping destination that offers a variety of products and services. Here are some key features and benefits:

  • Wide Range of Products: The site offers a wide range of products including clothing, accessories, shoes, and home and gift items. It caters to both women and men, providing a variety of styles and brands.

  • Quality and Style: The collections are curated with products that are beautiful, versatile, and easy-to-wear. The site seeks out the best quality, value, and style, so shoppers never have to settle for second best.

  • User-Friendly Shopping Experience: The website is designed to provide a user-friendly shopping experience. It allows users to easily search for products, add them to the cart, and proceed to checkout.

  • Special Offers and Promotions: The site frequently offers special promotions and discounts. Free shipping is available on orders over $125, and there are extra discounts on final sale items.

  • Customer Service: The site has received positive reviews for its customer service. Issues are addressed promptly, and refunds are given for items that are defective due to a manufacturer's defect.

Remember, these features and benefits can enhance the shopping experience and provide value to customers. Enjoy shopping at South Moon Under!

South Moon Under Pricing

Pricing Overview for South Moon Under

South Moon Under offers a variety of products across different price ranges:

  • Under $50: A selection of items including dresses, denim, and accessories can be found at this price point.
  • Under $100: More options are available, including dresses and tops from various brands.
  • Sale Items: Discounts are available, but all sale items are final sale and not eligible for returns or exchanges.

For specific pricing on individual items, visiting the website directly is recommended.

About southmoonunder.com Payment Method?

South Moon Under accepts the following payment methods: VISA, MASTERCARD, AMERICAN EXPRESS, DISCOVER, SOUTH MOON UNDER GIFT CARD, and VISA/MASTERCARD/AMERICAN EXPRESS Gift Cards. Please note that gift cards must be retained by the customer for return purposes. Due to their fast ship times, South Moon Under charges your credit card when the order is placed. Orders are subject for verification and acceptance before shipping.

South Moon Under FAQs

FAQ

South Moon Under Alternatives

Here are some alternatives to southmoonunder.com:

  1. Everlane: Known for high-quality basics at lower prices. Offers a wide variety of products from apparel to accessories and lifestyle items.
  2. ASOS: Offers a wide range of clothing, footwear, and accessories from various brands and designers. Known for quality clothes and unique designs.
  3. Urban Outfitters: Known for its wide selection of clothing and accessories, as well as its hipster aesthetic. Sells the latest trends in fashion along with vintage items.
  4. L*Space: A similar store that offers a variety of products.
  5. Everything But Water: Another alternative that provides a range of items.
  6. Show Me Your Mumu: Offers a variety of products similar to South Moon Under.

These stores offer a variety of products and styles, providing alternatives for shoppers looking for something different. Enjoy exploring these options!

FAQ

How To Open A South Moon Under Account?

To open an account on southmoonunder.com, follow these steps:

  1. Click on "Account" located in the upper right hand corner of the webpage.
  2. The log-in will prompt to sign in to an existing account or create a new one.

Opening an account offers several benefits:

  • Faster Checkout: Save billing and shipping information for a hassle-free checkout.
  • Save My Cart: Save items for checkout at a later date.
  • Receive email updates on special promotions, new product announcements, gift ideas and more.
  • View order history and wish list.
  • Modify or delete any previously saved or default addresses.

Remember, the account offers a safe, easy, and fast way to order. It also serves as a way to track orders and receive emails about them. Enjoy shopping at South Moon Under!

FAQ

Do you ship to PO Boxes?

FAQ

Can I return an item to a store?

Yes, you can return items purchased online in stores provided they meet the guidelines stated in our Return Policy, i.e. KLARNA and APPLE PAY purchases MUST be returned to our internet returns center. You must also provide proof of purchase and have the credit card used for the original purchase with you.
FAQ

Can I change my order?

Once the order has been placed, NO modifications of any kind can be made.
FAQ

When do I get my refund once I have returned an item?

Once South Moon Under has received your return in our returns center, a refund will be processed to the original form of payment within 7 business days.
FAQ

Do you offer Gift Wrapping?

No, at this time South Moon Under does not offer gift wrapping or gift receipts.
FAQ

Do you ship Internationally?

No, at this time South Moon Under only ships within the United States.
FAQ

About southmoonunder.com Prices and Cost?

At South Moon Under, you can find a variety of items with different price ranges. For example, the MARLYN SCHIFF Initial Necklaces are priced at $44.00 each. The SOLID & STRIPED The Blythe Cutout U-Wire One Piece is originally priced at $218.00, but is currently on sale for $84.97. The REBECCA Teardrop Gem Dangle is priced at $40.00, but is now on sale for $14.97. The WINSTON WHITE Harper Dress is originally $163.00, but is now on sale for $69.97.

In terms of shipping, Standard Shipping is $10.00 and delivery is guaranteed within 7-10 business days. If you need your items sooner, 2 Day Shipping is available for $40.00. Please note that the Free Shipping Promotion does not apply when the 2 Day Shipping option is selected.

Please note that all sale items are considered final sale and are not eligible for return or exchange. No price adjustments are available and quantities are limited and not guaranteed.

FAQ

About southmoonunder.com Popular Products and Services?

South Moon Under is an online boutique that offers a curated assortment of elevated wardrobe staples and on-trend fashion essentials. They carry products from beloved brands and emerging designers, hand-selected for the effortlessly cool woman and man at every stage of life. Their collections are full of curated products that are beautiful, versatile, and easy-to-wear. They offer a wide range of both women's and men's clothing including denim, swimwear, dresses, sweaters, outerwear, and more. Some of the popular brands they carry include Free People, Juniper Blu, Kendra Scott, Patagonia, and Herschel Supply Co. They strive to provide a personalized shopping experience, whether you're visiting one of their locations or browsing through their online boutique. They currently ship all over the continental United States.

FAQ

What is the return policy of South Moon Under?

The return policy of South Moon Under is as follows:

  • Purchases are eligible for return/exchange within 14 days of the receipt of purchase.
  • Refunds will be made to the original form of payment.
  • Returns are accepted on full priced merchandise purchased at southmoonunder.com provided that the items are unworn, unwashed, unused and have the original tickets attached.
  • Please note, as of October 6th, 2023 ALL Sale Merchandise ending in both .97 & .99 will be considered Final Sale.
  • Our Holiday Return Policy is now in effect! Please note that any Full Priced item purchased this Holiday Season is eligible for return through January 6th as a courtesy to our customers.
  • Sale, Clearance, BOGO, or any items marked $.97 or $.99 are Final Sale and not eligible for return or exchange; these products will not receive credit if returned, they will be donated to a local charity.
  • Items are marked as final sale at the time of the purchase; this information may be found on the product and cart pages.
  • E-gift cards are not eligible for refund. Purchases made with a Gift Card cannot be refunded to a Credit Card.
  • Swimwear, full and sale priced, is returnable provided that the items are unworn, unwashed, unused and have the original tickets and hygienic shield attached. Any swimwear returned not in sellable condition and without the original tickets and hygienic shield attached will not receive credit.
  • Footwear must include the original shoe box in its original condition, without shipping labels. Shoe box fees are charged when footwear is returned in a damaged shoe box or without the original shoe box.
  • The website will not accept items purchased at South Moon Under stores in our internet returns center. Please return your items to the South Moon Under stores closest to your home.
  • Worn or used items may be returned due to manufacturing defect only, for repair or replacement per manufacturer's instructions. If the item cannot be replaced or repaired, a refund will be issued based on the original method of tender with valid South Moon Under receipt. Normal wear and tear and failure to follow manufacturer's laundering instructions are not considered a manufacturing defect.
  • No returns after 6 months unless manufacturer offers a longer warranty. Our Outlet location will not process e-commerce returns/exchanges.
  • Any items returned to our returns center after the 14 day return window will not receive refund/credit but, will be donated to a local charity.
  • To start the return process, please visit our Order Status page located at the bottom of our webpage. Once requested please securely pack your item (s), with the original tags attached, include the RMA, and send using the pre-paid shipping label provided. Please make sure to retain your return tracking information for your records.
  • Please Note: When making a return to our online store, a $15.00 processing fee will be deducted from your final refund amount for every label used.
FAQ

How long does it take to ship an order from South Moon Under?

For South Moon Under, the Standard Shipping is guaranteed within 7-10 business days beginning the first business day after your order is placed. Please note that orders shipped to Alaska & Hawaii require an additional 7 business days to ship. They also offer 2 Day Shipping which is guaranteed within 3 business days beginning the day after your order is placed. To guarantee this, your order must be received by 12:00pm EST. Please add one additional day for all orders placed after 12:00pm EST. Orders placed after 12:00pm EST on Friday will be processed Monday and will arrive by Thursday.

FAQ

southmoonunder.com Return Policy?

South Moon Under has a return policy as well as a shipping policy.

For their return policy, purchases are eligible for return/exchange within 14 days of the receipt of purchase. Refunds will be made to the original form of payment. Returns are accepted on full priced merchandise purchased at southmoonunder.com provided that the items are unworn, unwashed, unused and have the original tickets attached. As of October 6th, 2023, all sale merchandise ending in both .97 & .99 will be considered final sale. Any full priced item purchased this holiday season is eligible for return through January 6th as a courtesy to their customers. Sale, clearance, BOGO, or any items marked $.97 or $.99 are final sale and not eligible for return or exchange. Swimwear, full and sale priced, is returnable provided that the items are unworn, unwashed, unused and have the original tickets and hygienic shield attached. Footwear must include the original shoe box in its original condition, without shipping labels. When making a return to their online store, a $15.00 processing fee will be deducted from your final refund amount for every label used.

For their shipping policy, standard shipping is $10.00. Delivery is guaranteed within 7-10 business days beginning the first business day after your order is placed. Orders are processed on the first available business day after your order is placed. Please note that orders shipped to Alaska & Hawaii require an additional 7 business days to ship. 2 Day Shipping is $40.00. Delivery is guaranteed within 3 business days beginning the day after your order is placed. To guarantee this, your order must be received by 12:00pm EST. Please add one additional day for all orders placed after 12:00pm EST. Orders placed after 12:00pm EST on Friday will be processed Monday and will arrive by Thursday. In some cases delivery cannot be guaranteed and you will be contacted by a customer service representative within 24 hours. 2 Day Delivery is not available outside of the continental United States or to PO Boxes. They do not offer Saturday, Sunday or holiday delivery. All lost order claims must be filed within 3 business days of the shipping delivery date. Any claims filed after the 3 business day window may not qualify for a replacement or refund. South Moon Under is not liable for the replacement or refunding of any orders where the shipping address was incorrectly entered at the time of the purchase or any orders where the tracking has proven delivered, yet the packages are missing. Products containing alcohol (perfume, hair spray) are considered potentially hazardous and can only be shipped via UPS Ground to the continental US. Products containing Lithium Ion batteries (regular & rechargeable) are considered potentially hazardous & can only be shipped via Ground delivery they cannot be shipped via UPS 2 Day or out of the continental US.

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